All Things Telesales

EP 75 - Steve Reck - In Telesales, you can be anywhere these days

Jake Lynn / Steve Reck Season 1 Episode 75

Steve Reck is doing Telesales from New Zealand, he's an experienced sales and marketing leader with a demonstrated history of driving growth in the B to C financial services industry. Skilled in TeleSales, Customer Relationship Management (CRM), Contact Centers, and Strategy.

QUOTES

  • In Telesales, you can be anywhere these days - Steve Reck
  • The best way to get through the Trust Barrier is on the phone - Steve Reck
  • If they don't answer the phone, they've done you a favor - Steve Reck
  • Worry about what they say, not what you say - Steve Reck
  • Nobody's interested if you're not interesting - Steve Reck

KEY POINTS

  • First 7 seconds to build some trust
  • Build some intrigue
  • Take your time
  • Know your list
  • Change your approach
  • You have to have a system
  • Be different

Got to have fun

This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level.  Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best. 

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