All Things Telesales
If the Phone is Your Weapon, then THIS is YOUR Podcast! We’re a tribe of Telesales professionals who believe in Compassion Before Commission. We’re empowering the call coaching experience by starting with the person in sales “person.” When we take care of the person, the calls take care of themselves. Powered by Balto.ai
All Things Telesales
EP 72 - Marc Bernstein - Real-time is where everything trends
Marc Bernstein is the CEO of Balto, a tech company that helps contact centers close more revenue from their phone calls than humanly possible.
QUOTES
- Real-time is where everything trends - Marc Bernstein
- Everything eventually is immediate - Marc Bernstein
- It gets more fun as time goes on - Marc Bernstein
- Focus on what's most important - Marc Bernstein
- If your company has 107 values, you have no values - Marc Bernstein
KEY POINTS
- Listening
- Empathy
- Asking good questions
- Used Excel Macro
- Focus on one goal not 10 at the same time
- Smart, Driven and Good communicator
- Gratitude is a seed for more
- What is motivating you?
- Impact over income
- Above and beyond
This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.
You can learn more about Balto HERE
Read a case study HERE
Or partner with Balto and make some side cash HERE
Follow Marc Bernstein
- Website: https://balto.ai/
- LinkedIn: https://www.linkedin.com/in/baltoceo/
- Twitter: https://twitter.com/marcjbernstein?lang=en